ISO 9001:2015 (Steve Watkins)

With a quality management system (QMS) based on ISO 9001 – the world's most established quality framework – you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.

Authors:: Steve Watkins, Nick Orchiston
Narrator:: Andy Cresswell
Content:: Unabridged (chapter list)
Length:: 1:12 h
Format:: MP3 download (44 MB)
Language:: English
Publisher:: IT Governance Publishing Ltd (2018)
Genres:: Business & Economics, Computers
Rating:

Tags:: No tags

01 - Opening Credits	0:19	1 MB
02 - Introduction	3:59	2 MB
03 - Chapter 1 What is a Quality Management System	8:11	5 MB
04 - Chapter 2 A Brief History of Quality Management and ISO 9001	5:59	3 MB
05 - Chapter 3 Useful definitions	8:59	5 MB
06 - Chapter 5 Context of the organisation	2:45	1 MB
07 - Chapter 5 Context of the organisation	30:39	19 MB
08 - Chapter 6 Certification	8:30	5 MB
09 - Further Reading	1:57	1 MB
10 - Closing Credits	0:25	1 MB